Hi I placed my order August 27, 2018 but it is still shown as "processing." Is this normal?
I have also paid for the draft guide and it shows processing. Also, even when logged in, I can’t seem to find where to locate the navigation for Draft Guide. Is there just not much content available yet?
When logged in, try hovering over Premium, then hover over Launch Premium and click Draft Guide.
Let me know if that doesn't work and I'll get someone to see what's up.
Hey guys,
Sorry for the delay here. The 'Processing' thing is an annoying glitch that's on the way to being fixed but it actually means your membership has processed and is working.
Here is the Draft Guide Home Page: https://sportsethos.com/category/draft-guide-2018/
You can also, as Chef says, use the path of Premium > Launch Premium > Draft Guide.
Sorry for the confusion and feel free to hit up support@hoop-ball.com with any questions!