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Draft guide still "processing"

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(@vishalraithatha)
Posts: 218
Member Customer
Topic starter
 

Hi I placed my order August 27, 2018 but it is still shown as "processing." Is this normal?

 
Posted : 16/09/2018 8:08 am
(@ddunn)
Posts: 1
Member Customer
 

I have also paid for the draft guide and it shows processing. Also, even when logged in, I can’t seem to find where to locate the navigation for Draft Guide. Is there just not much content available yet?

 
Posted : 16/09/2018 9:58 am
(@thyrdwyrld)
Posts: 957
Member Customer
 

When logged in, try hovering over Premium, then hover over Launch Premium and click Draft Guide.

Let me know if that doesn't work and I'll get someone to see what's up.

 
Posted : 16/09/2018 12:32 pm
Aaron Bruski
(@bruski)
Posts: 276
Reputable Member Admin
 

Hey guys,

Sorry for the delay here. The 'Processing' thing is an annoying glitch that's on the way to being fixed but it actually means your membership has processed and is working.

Here is the Draft Guide Home Page: https://sportsethos.com/category/draft-guide-2018/

You can also, as Chef says, use the path of Premium > Launch Premium > Draft Guide.

Sorry for the confusion and feel free to hit up support@hoop-ball.com with any questions!

 
Posted : 16/09/2018 12:41 pm
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