I have paid for access to the B150 and was able to access it last week, but can't access it today. It is not loading, I just get a twisting loading square for an hour. I have a draft tonight and wanted to update my rankings. PLEASE HELP. I'll gladly take it in any form (pdf, excel, google sheet, etc)
Hey there, if you clear your cache, cookies and close/restart your browser that has fixed the issue for most folks. It's also listed for free now so your issue is clearly relating to last week's traffic surge bug we had. Also, I sent the B150 to your email. Thanks for your patience and enjoy!
Hmm, I went on a different computer (that I'm sure has never been on hoop-ball before) and I still couldn't get it to come up. I did get your email though, so I'm set. Thanks so much for the prompt reply. I wouldn't win fantasy hoops every year without you!
Aaron, You note the B150 is listed for free now but the links all point to it still being paid members content only. Can you confirm?
Thanks.
Hey there, if you want to email support at hoop-ball dot com we'll get you squared away, but you may need to clear your cache/cookies and restart your browser to get our site update after last week's traffic.
Hi Aaron, I'm a paid member, but can't seem to get access to the 150 either. It says it's only available for subscribers, even thought I paid and cleared all of the above as instructed. Can you please email?
Thanks!
Can you email support at hoop-ball dot com and clear your cache/cookies and restart your browser?
